PETALING JAYA: AirAsia will mount more rescue flights from Thailand's U-Tapao Royal Thai Navy Airfield until Thursday to ferry stranded travellers back to Kuala Lumpur.
In a statement, the low-cost carrier announced that there would be one return flight from Bangkok (U-Tapao) to Kuala Lumpur and one from Phuket to Kuala Lumpur return flight today.
Guests arriving at U-Tapao will be transported by bus to Suan Lum Night Bazaar in central Bangkok free of charge.
Meanwhile, guests flying back to Kuala Lumpur will be provided complimentary bus pick-up to U-Tapao from BITEC (Bangkok International Trade and Exhibition Centre) in Bangna, Bangkok.
Guests were advised to assemble at BITEC for check-in as U-Tapao did not have the facilities to perform check-in procedures for guests.
The statement said affected guests had been notified by phone but could go to the nearest AirAsia sales desks or contact the airlines' sales counters at +66 53 904 800 to 803 (Chiang Mai Airport), +66 53 234 645 (Thaphae Road, Chiang Mai), +66 76 327 601 / 602 (Phuket).
Guests can also call their dedicated 24-hour emergency hotlines at +662-515 9999 in Bangkok or +603-8660 4554 in Malaysia.