I REFER to the letters in my paper, "S'pore Flyer incident: Are we well-prepared?", and "Flyer crisis could have been handled better" (both Dec 26).
I agree with the views expressed in both letters.
However, the Singapore Flyer management should be given a break.
Some people were not sufficiently appreciative of the rescue effort, which deserves more credit than it received.
Also, those who decided to ride on the Flyer should have considered that a stoppage was possible, since such incidents had occurred twice.
The lambasting that the management has received and explanations it has had to give were punishment enough.
I have taken the Flyer and was pleased with the excellent service provided by its staff.
Passengers should have kept calm instead of panicking.
It is disappointing that all the blame has been laid on the management's handling of the matter, and no criticisms made of the passengers' response during the situation.
