HOTEL Grand Continental Melaka has brand new rooms that'll bring smiles to those travelling in large groups.
The superior and deluxe rooms are designed for three or more people. "Superior rooms come with one queen bed and one single bed or with three single beds. The deluxe rooms have two queen beds and are most suitable for families," says hotel manager Christopher Koh.
"Families on holiday prefer these rooms as both parents and children can stay together." The deluxe family rooms are currently their hottest seller. There are also executive rooms with a king-sized bed.
The 16-year-old hotel underwent a RM2 million refurbishment exercise recently to improve its rooms, facilities and services.
"Some 45 per cent of our guests are repeat guests. The numbers are steadily growing, so it is only appropriate that we reward their loyalty by doing up the rooms to make their stay even more pleasant. When our guests walk through our doors, we want their stay here to be a memorable one," says Koh.
"With so many hotels in Malacca, we must stamp our mark on our guests with good service, very comfortable rooms and facilities that they will be able to enjoy when they are here."
The hotel is usually fully booked during the school holidays, festive seasons and long weekends. Locals and foreigners, in particular Singaporeans, like to stay here as the hotel is conveniently located in the city centre, near many tourists attractions.
Koh says the average night stay at the hotel is 1.5. They are hoping to attract more tourists, especially those from Japan, to stay with them.
"We have foreigners staying with us, including Westerners. Now we want the Japanese to enjoy our hospitality, too."
HOTEL
Hotel Grand Continental Melaka, 20 Jalan Tun Sri Lanang, 75100 Malacca. Tel: 06-284 0088; fax: 06-284 8125.
Email: melaka@ghihotels.com.my
Website: www.ghihotels.com.my
GETTING THERE
If you're driving to Malacca city through Jalan Tun Sri Lanang, it's the first hotel you'll see on the left side of the road.
MAIN ATTRACTION
Right next door to St Peter's Church which features a statue of Jesus Christ in a reclining position.
FIRST IMPRESSION
Bustling hotel.
RATING
Three-star.
ROOMS
Superior room with one queen bed and a single bed.
142 newly refurbished guest rooms with three categories -- superior, deluxe and the executive rooms. The hotel has the superior family triple with one queen-sized bed and one single bed and superior triple with three single beds. The deluxe family quad has two queen beds. Executive rooms have one king-sized bed.
RATES
Room rates, with breakfast, start from RM135++ while the executive rooms are RM350++.
OVERALL SERVICE
Good. Staff do look harried during peak season but they do try to accommodate the needs of guests.
F&B OUTLETS
The 24-hour Sudut Selera Coffee House serves Portuguese, nonya and other Malaccan delicacies.
FACILITIES
The hotel claims to be the only three-star property in Malacca with a pillarless ballroom that can accommodate 230-400 persons. There are three other halls which can be used for business seminars. There's WiFi Broadband Internet service, baby sitting services, car rental, parcel and postage service and room service.
PLACES WITHIN WALKING DISTANCE
Just a five-minute walk to Kampung Morten, Taman Rempah and the jetty for the Malacca River Cruise.
