No reason for departure change
Tiger Airways customer who booked flight to KL for next year faces major inconveniences due to six-hour change in departure time. -myp
I BOOKED a return ticket on Tiger Airways on Oct 1 to go to Kuala Lumpur on Jan 24 to celebrate Chinese New Year.
Payment was deducted and I received a confirmation number. I am supposed to depart at 2.30pm and arrive in KL at 3.25pm.
On Nov 19, I received an e-mail message saying that my departure time had been changed to 8.50pm, and the arrival time was to be 9.45pm.
From the airport in KL, I need to travel to the city, after which I have to take a train and feeder bus to my final destination.
It is difficult to travel by public transport in KL after 11pm, and this situation is worse in the outskirts.
I went to the Budget Terminal on Nov 30 to try and secure my original booking. I was told that Tiger had the right to change my departure time.
Could somebody help me with this matter?
Ms Chang Yen Ching
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